By: Brittany Boykin
As an employee, how would you deal with a moody supervisor, downsizing in the company, a catty customer, etc? Social emotional learning, in recent years has grown extensively in the business world, more specifically, customer service occupations to enhance human resource practices. Though the humans’ concept of learning how to read, write and do arithmetic comes second nature, handling conflict, communicating effectively, and handling stress does not.
by: Nicole Cronin
In the not so long ago past, HR was flooded in stacks of paper and endless filing of reports on personnel. In today’s world, human resource management has taken a dramatic turn in how processes are completed with the advancement of information technology. Technology is now a major driver in the analyzing of data and decision making in the HR world and has completely transformed the nature of how HR works within an organization.
By: Nicole Cronin
Are you a relaxed organization where employees have discretion in how they perform tasks or does your organization perform processes in the strictest manner with little to no discretion? Does your organization have laissez-fair managers or does your organization consist of strict managers that implement severe consequences?